I neeeed Resharper. Like a drug. When I don’t have it installed in Visual Studio I feel like my hands have been lopped off.
The other day I upgraded my aging personal license of Resharper 2.5 to the shiny new 4.1 version. However due either my own stupidity or a glitch in the Jetbrains purchase process I got charged the full license rather than the upgrade price (which is significantly cheaper).
Having noticed this error I sent a polite email to Jetbrains requesting a refund for the price difference. This is the response I got:
Thank you for letting us know. This is what we are going to do:
- We are going to delete the purchase of a new 4.x commercial license in your user account.
- We are going to send you a license key for an upgrade from 2.x ReSharper to 4.x ReSharper Full Edition Personal License.
- We are going to send you a refund of 210USD.
Hell yeah! Thanks Jetbrains, for being so awesome.
Filed under: Programming , jetbrains, resharper
Deeper Design is Oliver Jones. This is his place to brain dump about anything that crosses his mind.
Is that price you were refunded the difference, or the full cost?
The difference.